Website Privacy Policy

Elite Consulting LA, Inc. ("ECLA," "we," "us," or "our") respects your privacy. This Website Privacy Policy explains how we collect, use, share, and protect personal information about visitors to our website and other online points of contact that link to this policy (collectively, the "ECLA Website").

This policy applies to ECLA Website visitors and individuals who interact with ECLA online, such as through contact forms, email subscriptions, scheduling tools, or similar website features. It does not describe how we handle personal information collected in connection with client engagements for bookkeeping, accounting, payroll, tax, compliance, consulting, or related business-management services, which may be addressed in separate engagement documents, client notices, consent forms, or other client-facing terms.

Information We Collect

Technical and usage data

When you visit the ECLA Website, we may automatically collect certain technical and usage information, such as:

• IP address and approximate location derived from it
• Device type, operating system, and browser type
• Dates and times of access
• Pages viewed, links clicked, and referring/exit pages
• General interaction data with the ECLA Website

This information is typically collected through server logs, cookies, and similar technologies.

Analytics and cookies

We may use first- and third-party cookies, web beacons, pixels, and similar technologies to:

• Measure ECLA Website traffic and usage patterns
• Understand which pages or content are most frequently visited
• Improve ECLA Website performance, navigation, and content

Analytics providers may collect information such as page views, time on page, and interactions with ECLA Website features to help us understand and improve how the ECLA Website is used.

If a separate cookie banner, Cookie Policy, or privacy-rights tool is available on the ECLA Website, it may provide additional detail on the specific cookies we use and your options for managing them.

Information you provide to us

We may collect personal information that you voluntarily provide through forms, email, scheduling tools, or other interactive features, including:

• Name
• Email address
• Phone number
• The content of your message or inquiry
• Any other information you choose to share (for example, details about your business, bookkeeping, accounting, payroll, tax, compliance, licensing, entity-formation, budgeting, cash-flow, or consulting needs that you include in a free-form message)

You may provide this information when you:

• Complete a contact form
• Subscribe to email updates or other communications
• Request a consultation, call back, or meeting
• Use any other interactive features on the ECLA Website (such as scheduling tools or chat, if available)

Communications and call recordings

As part of these interactions, we may record or monitor certain communications with you, such as telephone calls, voicemails, text messages, and online chats or messaging conversations with ECLA personnel, where permitted by law. We do this to support client service, training, quality control, security, dispute resolution, and business operations. These recordings and related logs may be associated with your contact details and other information you provide and are treated as personal information, which we process and protect as described in this ECLA Website Privacy Policy.

Information from third parties

We may receive limited personal information about you from third-party service providers that support the ECLA Website (for example, website hosting platforms, analytics providers, scheduling applications, payment or communication tools, or customer relationship management platforms), consistent with your settings with those providers and their privacy policies.

How We Use Visitor Information

We may use information collected from or about ECLA Website visitors for purposes including:

• Responding to your inquiries, messages, and requests, such as scheduling meetings or providing information about ECLA services
• Operating, maintaining, and improving the ECLA Website, including diagnosing technical issues and monitoring performance
• Performing analytics to understand how visitors use the ECLA Website and to develop or enhance features, content, and services
• Sending newsletters, updates, reminders, and other educational or informational content where permitted by law and consistent with your preferences
• Complying with legal and regulatory obligations, responding to lawful requests, enforcing our agreements, and protecting the rights, privacy, safety, and property of ECLA, our clients, visitors, and the public

Where required by applicable law, we rely on your consent or other lawful bases (such as our legitimate interests in operating and improving the ECLA Website or fulfilling your requests) to process personal information.

How We Share Visitor Information

Service providers

We may share visitor information with third-party service providers that perform services on our behalf, such as:

• ECLA Website hosting and infrastructure
• Analytics and usage measurement
• Email delivery and communication tools
• Customer relationship management, payment, or scheduling tools
• ECLA Website security, maintenance, and support

These service providers are permitted to use personal information only as necessary to provide services to ECLA and are expected to protect it appropriately.

No sale of personal information

We do not sell personal information about ECLA Website visitors. If that were to change in the future, we would update this policy and provide any required notices or opt-out options.

Other disclosures

We may also disclose personal information:

• To comply with applicable law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of ECLA, our clients, visitors, or others
• To investigate or help prevent security incidents, fraud, or other unlawful activity
• In connection with a corporate transaction, such as a merger, acquisition, reorganization, or sale of assets, where personal information may be transferred as part of the transaction

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information collected through the ECLA Website from unauthorized access, use, loss, or disclosure.

Access to personal information is generally limited to personnel, contractors, and service providers who need the information to operate, develop, or improve the ECLA Website or to respond to your requests, and who are expected to handle such information appropriately.

While we use reasonable security measures, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information collected through the ECLA Website for as long as necessary to:

• Fulfill the purposes described in this ECLA Website Privacy Policy
• Comply with record-keeping, legal, tax, accounting, or business requirements
• Resolve disputes and enforce our agreements

Retention periods may vary depending on the type of data and the context in which it is collected. When personal information is no longer needed for these purposes, we may delete it or de-identify it, subject to applicable law and our internal policies.

Your Choices and Controls

Communications

If you receive marketing or educational emails from us, you may opt out at any time by following the unsubscribe instructions in those emails or by contacting us using the information in the "How to Contact Us" section below. Even if you opt out of marketing communications, we may still send you non-marketing messages, such as responses to your inquiries.

Cookies and browser settings

Most web browsers allow you to control cookies through their settings, which may enable you to:

• Block all cookies
• Block cookies from specific sites
• Delete existing cookies

You can consult your browser's help documentation for details on how to manage cookies. If you block or delete cookies, some ECLA Website features may not function as intended. Where available, a separate cookie banner, Cookie Policy, or privacy-rights tool may provide additional information and options.

Access, correction, and other rights

Depending on where you live and the applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we maintain about you, or to request that we restrict or object to certain processing.

To submit such a request, please contact us as described in the "How to Contact Us" section. To protect your privacy, we may need to verify your identity before responding, and we may deny certain requests where permitted or required by law.

Children's Privacy

The ECLA Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the ECLA Website. If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to delete it as required by applicable law.

Third-Party Websites and Services

The ECLA Website may link to third-party websites or include embedded content or tools operated by third parties (for example, mapping services, scheduling platforms, analytics tools, payment processors, or bookkeeping, accounting, payroll, or tax software platforms). These third parties may collect information about you when you interact with their content or services. Their practices are governed by their own privacy policies, not this ECLA Website Privacy Policy. We encourage you to review the privacy policies of any third-party sites or services you visit.

Data Provided About Others

If you provide us with personal information about another individual (for example, a business owner, officer, employee, spouse, partner, dependent, vendor, customer, or other contact), you represent that you have the authority and/or obtained any required consent to share that information with us so that we may collect, use, and disclose it for the purposes described in this ECLA Website Privacy Policy and as permitted or required by law.

Separate Privacy Notice for Tax, Accounting, and Business Clients

This ECLA Website Privacy Policy is distinct from any privacy notice, engagement letter, consent form, portal notice, or other client-facing policy we may provide to individuals or businesses that become tax, bookkeeping, accounting, payroll, compliance, or consulting clients of ECLA. Client engagements may involve additional categories of confidential information, including tax return information, payroll records, accounting records, entity documents, government identification information, business financial data, and other records needed to provide professional services.

Those client-facing notices and engagement documents will govern ECLA's use and disclosure of personal, business, tax, accounting, and other confidential information in connection with the professional services we provide, subject to applicable law and professional requirements.

Changes to This ECLA Website Privacy Policy

We may update this ECLA Website Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this policy and, if required by law, provide additional notice. Your continued use of the ECLA Website after an updated version is posted indicates your acceptance of the revised policy.

How to Contact Us

If you have questions about this ECLA Website Privacy Policy or our privacy practices, or if you would like to exercise any applicable rights, you may contact us at:

Elite Consulting LA, Inc.
Phone: 424-341-8981
Email: info@eliteconsultingla.com
Website: https://eliteconsultingla.com
Locations: Key West, FL and Santa Monica, CA

You may also contact us through any contact forms or interactive features available on the ECLA Website.